Terms & Conditions

This document should be read along with our Privacy Policy

Daffodils

All orders for ‘Pembrokeshire Daffodils’ will consist of yellow daffodils. These will be picked from several varieties and will be chosen by us depending on the seasonal availability of the varieties.

Despatch

A despatch date must be chosen when ordering daffodils. This is the date that we will give your order to Royal Mail for their 24 hour tracked delivery service.  The minimum date that can be chosen for despatch is the next working day for orders received before 12.00pm.

For orders placed on a Saturday, the earliest despatch date will be the next working day. Typically, this will be the following Monday unless it is a bank holiday.

Delivery

We only deliver to addresses in the United Kingdom.

Prices are calculated by weight at the checkout.

Free UK delivery on orders over £72.00

Daffodils will be despatched with Royal Mail 24 hour tracked delivery.

All other items will be despatched with Royal Mail 48 hour tracked delivery.

We cannot offer any guarantees for the service delivered by Royal Mail, but you will be given a tracking number to follow the progress of your delivery.

Payments

We can only accept payments for online orders from Stripe or PayPal. These secure payment portals are built into the site and all payment details are held by them and not us. We have no access to the payment details.

If you wish to discuss alternative payment methods, then please get in touch. Be aware, we are unable to take card payments over the phone.

Returns

Please contact us within 7 days of receiving your delivery at enquiries@brooksgrove.co.uk if you would like to return an item or request a refund.

Last updated: 18/02/2024

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